Note: Before requesting a password reset, the user ID must have been confirmed to exist by the steps mentioned earlier. After following the procedures above, you will have successfully cleared the cached data in your Microsoft Edge; when you wipe the cached data in Edge, you will eliminate any unwanted scripts and start from fresh. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); If you have a tech problem, we probably covered it! I have the same problem. If so, please select work or school account and . The thing just stops you cold until you satisfy it with a MICROSOFT account, but it won't tell you what a Microsoft account even is. when I try to put my email account into authenticator it says "That Microsoft Account doesn't exist." but it does, why is it saying that. That's because the email exists in Gmail, but as the account no longer exists in Microsoft, your account must probably have been compromised. Slot in the Microsoft user ID that needs to be recovered. Restart the device, and install from https://portal.office.com/account to get the correct version. She specializes in writing articles about backing up data & systems, cloning disks, and syncing files, etc. If you don't have one, you can create here. The problem is Microsofts badly documented difference between a work/school login and a personal login. Time-saving software and hardware expertise that helps 200M users yearly. More info about Internet Explorer and Microsoft Edge, How to remove Office license files on a Mac, Microsoft Support and Recovery Assistant (SaRA) to reset the Microsoft 365 activation state, Reset Microsoft 365 Apps for enterprise activation state. Go to Microsoft Certification Dashboard. Many are left puzzled and wondering about the meaning of the user does not exist error: why does it say my email doesnt exist or why is my Microsoft account not recognised? In this article, we'll explore the differences between Azure Active Directory and Microsoft Accounts. Date: April 2, 2021Tags: Microsoft Account. Deleting Microsoft accounts gets man two years jailStrengthen your Microsoft account. Enter a different account or get a new one ." I use a different new account to sign in Microsoft. 3. Then click on "Enable.". Windows 11 how to upgrade. MS has got to fix this. Key Takeaways When I go to "make a new one", it says that the account already exists and that I should try logging in. I have the same headache, but see no solution. If your device has not been enrolled on the network, your account will be part of a policy that prevents access to devices outside the organization. If no Office version is shown, you dont have an Office license assigned to the account you are signed in with. I am not even sure if that would work anyway. Another method would be to open any Office 2016 or 2019 app and create a new document. On the next page, fill out the necessary details. A Microsoft account reset will most times be required but before that, check to ensure that Caps Lock is off because passwords are generally case-sensitive. However, double-check your account to ensure youre using the correct login information, particularly the email address associated with your account. It would best to check on that. What do I do? I have dealt with this before. A Gamertag is meant to serve as an identity only on Xbox. If you're using Office 365 Business or Enterprise, those revolve around Azure AD accounts, often called organisational accounts or "Work or School account" in prompts. How does it not exist when I even have a Facebook account with it? Another important step is to verify every input. Amazingly both messages are right but not well worded. All Microsoft accounts are either work/school or personal. Is it okay to purchase Microsoft Office using an account previously used to sign in to a pirated version? Knowing that hidden secret of Microsoft accounts, lets look at those strange error messages. I just set my Microsoft Edge for email default app after Microsoft sent me pop-up when I tried logging in my Microsoft Outlook. If you are trying to sign-in after a long time, then it is possible your account has been deactivated or even deleted. It looks like this isn't a Microsoft account. Suppose you are in a situation where you receive the error of your account not existing when you know your account exists. The email or username you entered does not exist. Based on your description, I have a general understanding of your problem, through my research and testing, when you want to buy a subscription, you need to create a business account to use it, so I would like to confirm to you if you do the same? When you do that, it will not be a problem anymore.if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[320,50],'thewindowsclub_com-medrectangle-4','ezslot_1',815,'0','0'])};__ez_fad_position('div-gpt-ad-thewindowsclub_com-medrectangle-4-0');if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[320,50],'thewindowsclub_com-medrectangle-4','ezslot_2',815,'0','1'])};__ez_fad_position('div-gpt-ad-thewindowsclub_com-medrectangle-4-0_1');.medrectangle-4-multi-815{border:none!important;display:block!important;float:none!important;line-height:0;margin-bottom:7px!important;margin-left:auto!important;margin-right:auto!important;margin-top:7px!important;max-width:100%!important;min-height:50px;padding:0;text-align:center!important}. I had deactivated all possible Settings in Privacy settings. Microsoft account does not exist error The User ID you entered does not exist, Outlook email doesnt exist Outlook says my account doesnt exist, Microsoft account not recognized Microsoft account doesnt exist but it does. Since I'm now joined, I can't check where the option is now. I did online training with this specific account. If you are still having issues, try to clear the cached data again; this will help resolve the That Microsoft account doesnt exist error. Now click on "Azure Active directory" you may need to click on "Show all.". A great place where you can stay up to date with community calls and interact with the speakers. Windows 11 Stuck On Just A Moment: 3 Quick Fixes, 7 Easy Fixes to User Does not Exist [Microsoft, Outlook], unable to sign in to Windows 10 with your Microsoft account. By clicking Post Your Answer, you agree to our terms of service, privacy policy and cookie policy. @harrymc: there's a chat going on as well. So set up something, even if you have to open a new email account at Outlook.com or aol or whatever else it will take. Amazingly both messages are right but not well worded. For Windows devices, try the following troubleshooting methods. The computer is not part of an Azure AD domain and the accounts are not Microsoft accounts, yet, they can log in straight into the computer. After the Microsoft account ID registration is completed, you can try to log in again, and the Microsoft account does not exist error should be gone. You can unsubscribe at any time, of course. In reply to Greg Carmack's post on March 9, 2022. Run the SaRA package to uninstall Office. Run the Microsoft Support and Recovery Assistant (SaRA) to reset the Microsoft 365 activation state. You can, however, create a new account with the same name. No. Type the security code intoVerify your identity,then selectNext. Also, you might have knowingly or unknowingly deleted your Microsoft account. You will have to use the original account id. Discover more about Word, Excel, PowerPoint and Outlook from experts with more than two decades experience. That should let you at least set up the machine. Enter a different email address or get a n - posted in Web Browsing/Email and Other Internet Applications: I cannot log-in to Microsoft. Why do small African island nations perform better than African continental nations, considering democracy and human development? Enter a different account or get a new one" when opening outlook through Power Automate. From there, check to see if your device is enabled. Ensure that your Username and ID actually exist. Head over to Accounts, then Email & accounts. I think that's the core of the confusion. There are various factors that can cause the Microsoft account doesnt exist issue. Is it possible to create a concave light? I then signed OUT my personal account and it signed me in with my work account. When you see the account you're looking for, select Sign in. Maybe this helps. That Microsoft work or education account doesnt exist. Trying to login to Microsoft can get into a strange loop being told theres already an account but then That Microsoft account doesnt exist. for the same address! But, I get a message saying "The Microsoft account doesn't exist. This is madness, I enter an email address and the setup says that the account does not exist, so I click on "create a new one" which takes me to the create account screen with the email address pre populated where it then says that the account already exists and I should use it to log in !! Enter a different account". Business Tech Planet is compensated for referring traffic and business to these companies. I am trying to sign in to a new computer using my Microsoft account. This is absolutely maddening. You wont be able to access your account, and you will receive this error. GC. If not, select the checkbox next to the device. I cannot install software on my own #$$$%$# computer, because of MICROSOFT. A user had this problem (situation description follows) and what worked for me was to remove her secondary/personal, @harsh.com .com account (which was created when the laptop, a consumer model purchased at a big box store, required a Microsoft account to perform initial setup). Explore subscription benefits, browse training courses, learn how to secure your device, and more. This is a fairly recent change that I have observed, with great frustration. If you are having troubles fixing an error, your system may be partially broken. Request a security code to be sent to the phone number or email you used. In case the account has security information, you will receive a one-time code on the associated alternate (additional) e-mail address or phone number from Microsoft. Thats it for this blog; thank you for taking your time to read our content. It says my account does not exist. . Select your name and profile picture or icon at the top. hi@Tshaw are you using Outlook or Outlook Office 365 action? My biggest qualm with this entire issue is that I cannot for the life of me get a hold of someone from Microsoft to even talk to about it. Fix PC issues and remove viruses now in 3 easy steps: prevents you from accessing any Microsoft service, deleted your Microsoft account permanently, Fix Error Code 135011: Your Organization has Disabled This Device, Cant Remove a Device From Microsoft Account: 4 Fixes. Check out the latest Community Blog from the community! If you previously set up security info on your Microsoft account, you can use this option to retrieve your username. If these steps didn't work, or you have other account sign in issues, use our Sign In Helper tool below:Start, Help with the Microsoft account recovery form, Help with account sign in verification codes, Accessing the account of someone who has died, Finding product keys forWindowsandOffice, Help with a work or school account password, I need to talk to acustomer support agent. Work or school accounts, however, cannot be used to connect to other Microsoft services, such as Xbox. Keep up to date with current events and community announcements in the Power Automate community. If you have Microsoft 365 for Business Basic, you wont have any Office applications to install. These computers were set up for organization and the one I re-installed I set it up for personal use. In case the account has security information, you will receive a one-time code on the associated alternate (additional) e-mail address or phone number from Microsoft."}},{"@type":"HowToStep","url":"https://windowsreport.com/fix-user-id-does-not-exist/#rm-how-to-block_63b3ee5553db8-","itemListElement":{"@type":"HowToDirection","text":"6. How to use Mac screen sharing for computer help, Dictate speech to text on OneNote for Mac, Check out the new look Microsoft Office on an iPhone, Two ways to switch between Letter and A4 paper sizes in Microsoft Word, Ctrl + Enter shortcut in Outlook for Windows, Citation and Bibliography tools beyond Word, A simple check for Plus addressing with your email address, Make and customize your own tab on Office Ribbon, Make the Office ribbon suit you not Microsoft, How to get the Developer Tab in Office apps. Choose from the options provided on why you need a password reset, then click Next."},"image":{"@type":"ImageObject","url":"https://cdn.windowsreport.com/wp-content/uploads/2019/09/Reset-Microsoft-Account-Password-Online.png","width":600,"height":372}},{"@type":"HowToStep","url":"https://windowsreport.com/fix-user-id-does-not-exist/#rm-how-to-block_63b3ee5553db8-","itemListElement":{"@type":"HowToDirection","text":"3. If there is no doubt as to using the right details and sign in remains impossible, then a reset is what should come next. To resolve this, log in using the details of the new account. So, lets see what can possibly trigger the issue. "}}],"name":"","description":"A Microsoft account reset will most times be required but before that, check to ensure that Caps Lock is off because passwords are generally case-sensitive. Microsoft Outlook allows you to create an alias for your email account.It is helpful if you do . I am trying to sign in to a new computer using my Microsoft account. Slot in the Microsoft user ID that needs to be recovered."}},{"@type":"HowToStep","url":"https://windowsreport.com/fix-user-id-does-not-exist/#rm-how-to-block_63b3ee5553db8-","itemListElement":{"@type":"HowToDirection","text":"4. While it may look as if the account is incorrect, but there can be other reasons. From there, check to see if your device is enabled. He has work experience as a Database and Microsoft.NET Developer. Enter a different account or get a new one. I've had this Minecraft account for a very long time, but for some strange reason it doesn't work. Clear the cached data to refresh the login portal using the below steps. Super User is a question and answer site for computer enthusiasts and power users. Enter a different account or get a new one. Microsoft provides three main Identity services - Active Directory, Azure Active Directory and Microsoft Accounts. You will have successfully cleaned the cached data in your Chrome browser after following the instructions above; when you erase the cached data in Chrome, you subjectively eliminate any unneeded scripts and start from scratch. Whats the grammar of "For those whose stories they are"? Make sure that account details are correctly spelled and that the appropriate characters are used before hitting sign-in. Has anyone found a solution? Username lookup. In Microsoft PowerAutomate (previously called Microsoft Flow), Approvals are a great way to automate the sign-off on a process or document. That Microsoft account doesn't exist. I know the account is valid because it is the same one I am using in this forum. This is an easy fix that I could not find on the Microsoft support fo. In this guide, we will show you the possible causes and potential solutions to this issue. I have a small business and I set up the network a few years ago. From there, click on "Users.". If you forgot your Microsoft account email address or you signed in and got the error message,That Microsoft account does not exist, we recommend following the steps in this order to assist you with finding your username. Communities help you ask and answer questions, give feedback, and hear from experts with rich knowledge. I am baffled by this. Using an account name from a different kind of account such as an Xbox, Work, or School account may trigger the user ID error. It definitely is an Office 365 account that was being used to log in in the previous computer. The previous emails from Microsoft will show your account name. How to fix and overcome the That Microsoft account doesnt exist error: Above are some of the methods you can use to help resolve the issue of the Microsoft account doesnt exist your cached data can sometimes interfere with current activities on your site and overwrite specific scripts that you may require when logging into your Microsoft account. Usually, the error user ID does not exist denotes that the user is trying to log in using an Alias. Anyway, the shortcut to making a local login is to use Shift-F10 to get to the command prompt and there issue an ipconfig /release which will disconnect the device from the network. This worked in half a second. How do I align things in the following tabular environment? Learn more about Stack Overflow the company, and our products.

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